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How To Contact Google Play Gift Card

Google Play Refund Policy

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Google Play offers original Google apps, but the majority come from third-party developers, which makes refunds a bit complicated. When it comes to asking for a refund, two rules apply to Google Play purchases in general:

  • If its been less than 48 hours since you bought an app or made an in-app purchase, you can request your money back through Google Play
  • If you bought movies, music, books, or other digital content, and its been more than 48 hours since the purchase, you might qualify for a refund

The refund policies differ depending on the item. All approved refunds are processed back using the original form of payment whenever that is possible.

How To Get A Google Play Refund If You Missed The 48

In case youve missed the 48-hour window, dont begin to pull out your hair just yet. There might still be hope.

Contacting the app or game developers and requesting a refund doesnt come with a a 100 percent guarantee of success. You could write to the developers expressing your discontent with the app or game and request that they refund your purchase. It is then entirely up to them whether they give you your money back.

Either way, to get the developers contact details, head over to the app or games landing page on the Google Play Store, expand the description by tapping on Read More, and pray for the legitimacy of the contact details. Provided anyone checks the contact email, the second half of your struggle would be to convince the developers to return your money.

Google Play Help Desk Contacts

It looks like youre trying to reach Google Plays customer service team. Unfortunately, were not associated with Google Plays support team. We are two entirely different business organizations. However, to make your life a little easier, weve researched Google Plays website and found the following customer support contact details. Please get in contact with Google Plays representatives by reaching out to them directly using the contact information below.

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Google Play Gift Card And Prepaid Play Balance Terms Of Service

1. Eligibility and Redemption. Google Play Gift Cards and prepaid Play balance including redeemed Google Play gift cards, credits or gift codes are valid only for users who are 13 years of age or older, and who are residents of the USA. Gift Cards and Credits are issued by Google Arizona LLC , regardless of the identity of the issuer identified on the Gift Card or Credit at the time obtained by the user. To redeem a Gift Card or Credit, you will need access to the internet, and you will need to qualify for, and have or create a Google Payments account for the jurisdiction specified in these terms. For users between 13-17 years of age, your Google Payments enrollment is limited solely to redemption of Gift Cards and Credits. Upon redemption of a Gift Card or Credit, the redeemed balance will be transferred from GAZ to its affiliate, Google Payment Corp. , and thereafter maintained by GPC as Google Play balance in the userâs Google Payments account. Gift Cards and Credits must be redeemed toward the purchase of eligible products on . Purchases are deducted from Google Play balance by GPC. Any unused Google Play balance will remain in the recipient’s Google Play balance when redeemed. GPC may provide Gift Card and Credit purchasers with information about the redemption status of Gift Cards or Credits that they purchase.

5. Online Assistance and Customer Care. To view your Google Play balance, visit . To speak to customer care, call us at 1-855-466-4438.

Refund Availability For Single Returns And Books Bundles

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For refunds on e-books:

  • You may request a refund within 7 days of purchase, except for rentals of e-books for which all sales are final.
  • If the e-book doesnt work, you can request a refund at any time within 65 days of purchase.
  • If you bought an e-books bundle, youll only be able to request for a refund for the full bundle.

Refunds on audiobooks depends on where you bought the audiobook:

  • All sales are final, except for the following instances:
  • South Korean customers: You can request a refund within 7 days of purchase, as long as you have not started listening to the audiobook.
  • If the audiobook doesnt work, you can request a refund at any time.

For refunds on bundles:

  • You can request a full-bundle refund within 7 days of purchase, as long as you haven’t downloaded or exported multiple books in the bundle.
  • If a book in the bundle doesn’t work, you may request a refund for that book within 180 days of purchase.

If your refund is approved, the e-book or audiobook may be removed from your library and you may not be able to read or listen to it.

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Are My Bank Details Kept Private

We don’t process payments for in-app purchases, nor do we have access to any of your payment information. That’s because the payment transactions themselves are completed through Apple’s App Store or Google Play via your personal email address associated with that account. Receipts for these transactions are emailed to you by Apple or Google after each purchase .

For Individual Songs And Albums

Depending on your specific situation, you may be able to return a song or album within 7 working days of purchase as long as you haven’t downloaded it or played it. Once you download or stream music, you can’t cancel your order for a refund unless it doesn’t work properly.

If you return a song or album it may be removed from your library and you may not be able to listen to it.

If your e-book or audiobook won’t load or play, try these troubleshooting steps. If you would still like a refund or you are requesting the refund for another reason, see the info below.

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Are Google Play And Gethuman Affiliated

GetHuman and Google Play have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

Privacy And Processing Of Personal Data

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USERNAME Our players are asked to set up a username during the game’s tutorial. We recommend that our players choose a nickname not directly identifiable to the players real-life person to increase security and privacy. You are able to change the username through the in-game settings .

PAYMENT INFORMATION We do not store any credit card information related to in-game purchases as the payment transactions are completed through Apple’s App Store or Google Play via the personal email address associated with that account.

When contacting our support through the in-game chat, you’ll have the option to share your email address with us. We’ll always ask for your consent when sending direct marketing messages to your mobile device. We won’t sell or disclose your personal data to third parties for their own commercial purposes.

Please find out more about our privacy and data processing practices from our Privacy Policy.

If you or your child come across a user that is not following Supercell’s Safe and Fair Play Policy, report them to us in a few simple steps.

  • Open the game’s chat
  • Find the message / player you wish to report
  • Tap the message and choose “Report”
  • The reporter’s identity is not shared with the person being reported. Using the Report button does not automatically end up in a ban for the reported user. However, every report is manually reviewed by our moderators and taken seriously. Due to the amount of reports we receive, it may take up to 48h until a report is reviewed.

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    Scam Alert: Google Play Gift Cards

    If theres a will theres a way when it comes to scammers, especially with gift cards. Everyone loves gift cards. Consumers love how easy it is to purchase gift cards, use gift cards and even give gift cards. Its as simple as buying a card at a brick and mortar store or clicking a few buttons and almost instantly having the funds needed to play. Scammers love gift cards too. Gift cards can immediately be activated and spent by these scammers even before the owner of the card knows what happened.

    gift cards are targets right now. Scammers love how easy they are to steal so consumers need to stay one step ahead of these online crooks. Heres one of the latest Google Play Gift Card Scam that is scouring the internet.

    Scam Alert: Currently there is an email scam occurring where thieves, posing as someone the recipient knows and are phishing for personal, financial, and other private information. This includes requests for Google Play Gift Cards. For example, the message will read, I need you to pick up a couple of gift cards. Can you make this happen? The type of gift card I need is Google Play gift cards. I need 4 cards in $500 denominationsscratch the back of the card to reveal the card codes and email me the gift card codes.

    Take away: Never provide any personal information including gift card codes like Google Play in an email. What seems like the information is going to a trusted source, it could be a scam.

    Google Play Refundget Your Money Back For Anything From The Store

    What the App Store is for iPhone users, is for the users of Android. It started as a platform where you could shop for smartphone apps, but it turned fast to a full-blown digital media store. Besides apps, you can buy music, books, movies, and TV programs on Google Play and use them on your smart device running a Google certified Android operating system.

    Many apps and other downloadable digital content on Google Play are free, but many offer paid premium services, have in-app purchases, or cost money from the start. What happens if you pay for the latest installment of the Star Wars saga and then decide its not worth it? How about downloading a paid app that promises to fix your sleep schedule, yet it proves to be useless for your insomnia? You are probably going to look into how to get a refund on an app.

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    Apple Tv Premiering On Mac

    The Apple TV app for Mac is the new home for all your favorite movies, shows, premium channels, and Apple TV+. Watch everything directly in the app or enjoy it offline, and discover the best of whats on in the Watch Now tab. You can even pick up where you left off on any screen, across all your devices. And for the first time, 4K2 and Dolby Atmos3-supported movies are available on Mac.

    How Can I Gift Google Credit

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    Easily give Google credit to anyone at any time with a digital gift card. Players can use it to top up their favorite mobile games like Roblox, Clash of Clans or Pokémon Go and more. And with one of our free gift card templates you can choose the occasion, the design you like best, write a message, and print! The perfect personalized gift for any occasion, ideal in combination with an iTunes Gift Cardor a Microsoft Gift Cardfor even more digital entertainment options.

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    Listen Up Podcasts On Mac

    More than 700,000 of the best entertainment, comedy, news, and sports shows are now available on your Mac with Apple Podcasts. Search for podcasts by title, topic, guest, host, content, and more. Subscribe and be notified as soon as new episodes become available. And in the Listen Now tab, you can easily pick up where you left off across all your devices.

    Presenting Apple Music On Mac

    The new Apple Music app is the ultimate music streaming experience on Mac.1 Explore a library of over 75 million songs, discover new artists and tracks, find the perfect playlist, download and listen offline, or enjoy all the music youve collected over the years. And find it all in your music library on all your devices.

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    What Can I Buy With A Google Gift Card

    Use your Google Play redeem code as prepaid credit in the Play Store for apps, games, music, books, add-ons, to buy or rent movies, series and more. Take popular games like Pokémon GO! or PUBG to the next level with the help of some in-game credit! It is an ideal way to sign up for various Google app subscriptions, without having to link a traditional payment method.

    Google Play Movies Refund

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    If you want to return a movie or TV program because it doesnt play properly, Google Play recommends checking their tips to fix playback issues. In case you have other reasons, you might qualify for a refund under these rules:

    • If you havent started watching yet and you changed your mind, you have seven days after purchasing to submit a refund request
    • If the movie or other video content is faulty, unavailable, or it malfunctions, your refund request window is 65 days

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    Google Play Books Refund

    Google Play Books refunds fall into three categories depending on the type of the purchased item:

    • E-booksRefunds are available within seven days of purchase, except for rentals, which are non-refundable. If the e-book is faulty, the refund window is 65 days
    • AudiobooksAll sales are final, except for malfunctioning audiobooks which can be returned for a refund anytime
    • BundlesFull-bundle refunds are available within seven days of purchase unless youve downloaded or exported different books in the bundle. In case the item is not working, the refund window is 180 days

    Explore Refund Request Options

    Youll usually get a decision within 1 business day but it can take up to 4 business days.

  • On your computer, go to .
  • Select Order History.
  • Find the order you want to return.
  • Select Request a refund or Report a problem and choose the option that describes your situation.
  • Complete the form and note that you’d like a refund.
  • You’ll get a message that says “Thank you for sharing your concerns.” You’ll then get an email with your refund decision. Youll usually get this within 15 minutes but it can take up to 4 business days.
  • For hardware devices:

    Tip:

    • If you have multiple refund requests, repeat these steps for each thing you bought.
    • If you don’t find the order, you may have bought it on a different Google Account. Find out how to switch accounts.

    You can also tell Google Assistant on your device that you want a Google Play refund.

    To request a refund from the Google Assistant, you must use US English on your device.

    Most apps on the Play Store are made by third-party developers, not by Google. The developers should support their apps and make sure they work well for you.

    You should contact the app developer if:

    • You have a question about an app.
    • You made an in-app purchase but it wasnt delivered or isnt working as you expected.
    • You want a refund and its more than 48 hours since you made the purchase. The developer can help with purchase issues, and can process refunds pursuant to its policies and applicable laws.

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    How To Get Free Gift Cards

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    How To Know If You’re Being Scammed

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    Someone might be trying to scam you if they ask you to buy a Google Play gift card and share the code so that you can pay for something outside Google Play.

    • A scammer calls and pretends to be from a government agency . The scammer says that you owe money for taxes, bail money, debt collection, and more. They tell you that to avoid arrest, or to prevent the seizure of physical items or your personal identification information , you have to pay them with gift cards.
    • A scammer claims to be a family member in trouble, an attorney, or another representative of your family member. The scammer tells you that they need to be paid in gift cards in order to remedy the situation. They may deter you from attempts to contact the family member to verify the claim. Dont believe them. Never buy gift cards for them or provide them with any gift card codes.

    These examples only cover some types of scams. Scammers constantly change the ways they trick people. If anyone asks you for a code, it could be a scam.

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