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How To Refund A Google Play Gift Card

Google Play Movies Refund

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If you want to return a movie or TV program because it doesnt play properly, Google Play recommends checking their tips to fix playback issues. In case you have other reasons, you might qualify for a refund under these rules:

  • If you havent started watching yet and you changed your mind, you have seven days after purchasing to submit a refund request
  • If the movie or other video content is faulty, unavailable, or it malfunctions, your refund request window is 65 days

Things You Can Do With Unwanted Gift Cards

Jeff Rose, CFP® | September 03, 2021

Theres an excellent chance that there are one or more gift cards among the gifts that you have received for Christmas or for other gifts this year.

Certain very popular gift cards are probably welcome additions, since you know that you will use them.

But others, such as gift cards offered by specialty stores, might not ever be used by you or anyone in your family.

So what can you do with unwanted gift cards?

At this time of the year, thats an important question. It has been estimated that there are $43 billion worth of unused gift cards that have been issued since 2008 alone.

Compounding that problem is the fact that some issuers charge annual inactivity fees, some terminate their gift card programs, and some issuers even go out of business. If any of those happen, the value of the gift card will be reduced or eliminated completely.

So that it doesnt happen to you, here are seven things you can do with unwanted and unused gift cards.

Contact Information For Popular Gift Card Companies

Amazon

  • Learn about .

iTunes

  • Ask if the money is still on the iTunes card. If so, Apple can put a freeze on it. You might be able to get your money back from them.
  • Keep the iTunes card itself and your receipt for the iTunes card.
  • Learn about iTunes gift card scams and how to report them.

Steam

  • If you have a Steam account, report gift card scams online. Click the Purchases option, then click, I have charges from Steam that I didnt make. Then click, Contact Steam Support.
  • Keep the Steam card itself and your receipt for the Steam card.

Dont see your card on this list? Look for the companys contact information on the card itself, or do some research online to find out how to reach the card issuer. If you cant find the contact information or the card issuer doesnt want to talk to you, report it to the FTC.

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Avoid Scams In The Future

Scammers can use different ways to trick people into providing Google Play gift cards.

In most situations, the scammers will call, saying that you owe money for taxes, bail money, debt collection, and more. Then theyll tell you that to avoid getting arrested, or getting your SSN, or physical items taken, you have to pay them using gift cards.

  • Google Play gift card codes can only be used to buy on the Google Play Store. Google Play gift cards cannot be used to pay for taxes, concert tickets, bail money or any other items that are not on the Google Play Store.
  • Never provide gift card codes to anyone that you do not know as payment. Once you provide the codes to a scammer, theyll likely spend the funds on the card immediately.

What Gift Card Scams Looks Like

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Gift cards are for gifts, not for payments. But theyre popular with scammers because theyre easy for people to find and buy, and they have fewer protections for buyers compared to some other payment options. Theyre more like cash: once you use the card, the money on it is gone. Scammers like this.

If someone calls you and demands that you pay them with gift cards, you can bet that a scammer is behind that call. Once they have the gift card number and the PIN, they have your money. Scammers may tell you many stories to get you to pay them with gift cards, but this is what usually happens:

  • The caller says its urgent. The scammer says you have to pay right away or something terrible will happen. But you dont, and it wont.
  • The caller usually tells you which gift card to buy. They might say to put money on an eBay, Google Play, Target, or iTunes gift card. They might send you to a specific store often Walmart, Target, CVS, or Walgreens. Sometimes they say to buy cards at several stores, so cashiers wont get suspicious. And, the caller might stay on the phone with you while you go to the store and load money onto the card. These are all signs of a scam.
  • The caller asks you for the gift card number and PIN. The card number and PIN on the back of the card let the scammer get the money you loaded onto the card. And the scammer gets it right away.
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    About Google Play Outfitters

    Launched in Spring 2012, brought together Android Market, Google Music, and the Google eBookstore under one brand. Following this stage of their re-branding, Google gradually expanded access to their services globally, and now feature over 3.5 million Android apps in more than 145 countries.

    Under the Google Play banner, users can access games through Google Play Games, including real-time multiplayer games and other types of social app fun. Google Play Music is a music and podcast streaming service and online music storage service all-in-one, featuring over 40 million songs to stream and the ability to store 50,000 songs in the Cloud per user.

    Google Play Books is an eBook service that offers users five million eBooks to browse and buy. Not only can users download and buy, they can also upload their own eBook for easy online access.

    Google Play Movies and TV is a video-on-demand service offering movies and TV shows, both to buy and rent, while Google News lets users buy subscriptions to digital magazines and relevant news feeds, so they can stay informed all in one place. Together these combined services let users access, upgrade, change and interact, finding new and endless ways to play.

    Safely Buying And Using Gift Cards

    Remember that gift cards are for gifts, not for payments. So if you buy gift cards to give away or donate:

    • Stick to stores you know and trust. Avoid buying from online auction sites because the cards may be fake or stolen.
    • Check it out before you buy it. Make sure the protective stickers are on the card and that they do not appear to have been tampered with. Also check that the PIN number on the back isnt showing. Get a different card if you spot a problem.
    • Keep your receipt. This, or the cards ID number, will help you file a report if you lose the gift card.

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    Gameflip Is The Safest Way To Sell Google Play Gift Cards For Cash

    Gameflip is the simplest way to sell unwanted Google play gift cards for cash. You can sell any unused, prepaid and non-reloadable gift cards on Gameflip. Popular gift cards on Gameflip are Steam cards, PSN, Xbox Live, Amazon, iTunes, and Google Play cards.

    Your Google play gift card will be listed in front of the thousands of buyers participating in the marketplace. To sell Google play gift cards quickly, set the price between 2% and 15% off the original amount. Depending on the popularity of your Google play gift cards, you may need to adjust the asking price to attract buyers.

    Simply list your Google play gift cards using our website or our free mobile app. We recommend choosing auto-delivery for fastest and smoothest transaction. After the buyer receives your git card code, redeems and completes the transaction by rating, the sale proceeds are immediately deposited into your Gameflip wallet. You can choose to withdraw your sale proceeds any time.

    Refund Availability For Single Returns And Books Bundles

    Can I return a Google Play gift card?

    For refunds on e-books:

    • You may request a refund within 7 days of purchase, except for rentals of e-books for which all sales are final.
    • If the e-book doesnt work, you can request a refund at any time within 65 days of purchase.
    • If you bought an e-books bundle, youll only be able to request for a refund for the full bundle.

    Refunds on audiobooks depends on where you bought the audiobook:

    • All sales are final, except for the following instances:
    • South Korean customers: You can request a refund within 7 days of purchase, as long as you have not started listening to the audiobook.
    • If the audiobook doesnt work, you can request a refund at any time.

    For refunds on bundles:

    • You can request a full-bundle refund within 7 days of purchase, as long as you haven’t downloaded or exported multiple books in the bundle.
    • If a book in the bundle doesn’t work, you may request a refund for that book within 180 days of purchase.

    If your refund is approved, the e-book or audiobook may be removed from your library and you may not be able to read or listen to it.

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    Sell Or Exchange Them With People You Know

    One of the better aspects of unwanted gift cards is that probably everyone has at least a couple of them laying around. Nowadays, you can actually score ! Send out emails to everyone in your social circle inviting them to do an exchange of your unwanted gift cards for any unwanted cards that they have.

    It may be that others will have a similar inventory of the same unwanted cards, but youll never know until you ask. It only takes one person to make a match, and you can each recover the full amount of your unwanted gift cards, even if that involves the additional exchange of a small amount of cash.

    For Google Play Music Subscriptions

    Once your subscription starts you cant get a refund for any payments youve already made. If you dont want to subscribe any more, cancel your subscription. You will still have access to the subscription until the end of the period you have paid for.

    Note: For subscriptions to Pandora, Spotify, or other music streaming subscriptions, see the apps, games, and in-app purchases section above.

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    Google Play Refund Policy

    Google Play offers original Google apps, but the majority come from third-party developers, which makes refunds a bit complicated. When it comes to asking for a refund, two rules apply to Google Play purchases in general:

    • If its been less than 48 hours since you bought an app or made an in-app purchase, you can request your money back through Google Play
    • If you bought movies, music, books, or other digital content, and its been more than 48 hours since the purchase, you might qualify for a refund

    The refund policies differ depending on the item. All approved refunds are processed back using the original form of payment whenever that is possible.

    Google Play Books Refund

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    Google Play Books refunds fall into three categories depending on the type of the purchased item:

    • E-booksRefunds are available within seven days of purchase, except for rentals, which are non-refundable. If the e-book is faulty, the refund window is 65 days
    • AudiobooksAll sales are final, except for malfunctioning audiobooks which can be returned for a refund anytime
    • BundlesFull-bundle refunds are available within seven days of purchase unless youve downloaded or exported different books in the bundle. In case the item is not working, the refund window is 180 days

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    Resolve Issues By Exploring Specific Google Play Refund Policies

    Refund policies are different depending on what you bought. Select a link for more information.

    You may get an automatic refund if you uninstall a paid app shortly after first buying it. If you want to reinstall the app, you’ll have to buy it again and you may not be eligible for a refund on that purchase.

    Google Play Gift Card Scam: 3 Ways To Protect Yourself

    If you made the mistake of paying a scammer with a gift card, call the company immediately. Here are the steps the FTC recommends:

  • Contact the company: Tell them that your gift card was used in a scam.
  • Ask for a refund: When making your request be sure to tell them the store where you bought the gift card.
  • Act fast: The quicker you report it, the more likely it is that the company may be able to get your money back.
  • We should note, though, that Google says that its gift cards are only refundable if required by law.

    Just remember: Google Play gift cards arent to be used to pay for anything outside the platform and you should never give anyone the numbers on the back of a Google Play gift card.

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    Explore Refund Request Options

    Youll usually get a decision within 1 business day but it can take up to 4 business days.

  • On your computer, go to .
  • Select Order History.
  • Find the order you want to return.
  • Select Request a refund or Report a problem and choose the option that describes your situation.
  • Complete the form and note that you’d like a refund.
  • You’ll get a message that says “Thank you for sharing your concerns.” You’ll then get an email with your refund decision. Youll usually get this within 15 minutes but it can take up to 4 business days.
  • For hardware devices:

    Tip:

    • If you have multiple refund requests, repeat these steps for each thing you bought.
    • If you don’t find the order, you may have bought it on a different Google Account. Find out how to switch accounts.

    You can also tell Google Assistant on your device that you want a Google Play refund.

    To request a refund from the Google Assistant, you must use US English on your device.

    Most apps on the Play Store are made by third-party developers, not by Google. The developers should support their apps and make sure they work well for you.

    You should contact the app developer if:

    • You have a question about an app.
    • You made an in-app purchase but it wasnt delivered or isnt working as you expected.
    • You want a refund and its more than 48 hours since you made the purchase. The developer can help with purchase issues, and can process refunds pursuant to its policies and applicable laws.

    Google Play Refundget Your Money Back For Anything From The Store

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    What the App Store is for iPhone users, is for the users of Android. It started as a platform where you could shop for smartphone apps, but it turned fast to a full-blown digital media store. Besides apps, you can buy music, books, movies, and TV programs on Google Play and use them on your smart device running a Google certified Android operating system.

    Many apps and other downloadable digital content on Google Play are free, but many offer paid premium services, have in-app purchases, or cost money from the start. What happens if you pay for the latest installment of the Star Wars saga and then decide its not worth it? How about downloading a paid app that promises to fix your sleep schedule, yet it proves to be useless for your insomnia? You are probably going to look into how to get a refund on an app.

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    Donate The Gift Card To Charity

    Even if you have no use for a certain gift card, a charity may be able to put it to good use. Instead of giving cash to a favorite charity, donate your unwanted gift cards. If you are going to give cash gifts anyway, the gift cards will represent a recovery of the value of the cards.

    You can also get a more direct benefit in the form of a tax write-off. A gift card will be tax-deductible for the face amount of the card. If you have a combined federal and state marginal income tax rate of 35%, youll get a direct tax benefit of $35 on the donation of a $100 gift card.

    Return The Gift Card To The Issuing Retailer

    This is usually the preferred way to deal with unwanted gift cards. But the complication is that not all issuers make it easy to do.

    Here are some of the possible outcomes of returning gift cards to the issuing retailer:

    • The retailer may exchange the card for cash, but at a discounted rate. For example, the issuer may refund 90% or less of the face value of the card.
    • The issuer they refuse to accept a return of the gift card unless you have the purchase receipt. This can be awkward anytime you are returning a gift, including a gift card.
    • The issuer may provide an in-store credit, which will do you very little good if you dont shop at their outlets in the first place.

    Emma Johnson of WealthySingleMommy.com recommends that before you attempt to return a gift card to the issuer, that you first go back to the person who gave you the gift, and request the receipt. It will open up more options for you.

    Failing that, she recommends that you investigate the issuers gift card return policy first.

    Check the return policy of the issuer before attempting a return, Emma advises. You can usually do this by going to the issuers website.

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