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How To Set Up Gift Cards On Square

Promote Them On Your Website

How to Set Up and Load Gift Cards

Gift cards will appear on your websites Products page alongside the other products and services you offer. You can also put them front-and-center for visitors by adding an Announcement Bar or Promotional Pop-up to your store. Announcement bars appear at the top of your website and can be customized to let your customers know gift cards are now available. Similarly, pop-ups will greet your customers when they land on your website and can direct them to your gift card page.

Getting Started With Square Egift Cards: Faqs

As businesses move toward a mobile world Squares digital eGift Cards can be an important addition to online and brick and mortar businesses alike. eGift Cards are flexible, easy to set up, can be sold from your Point of Sale and from a free eGift Card order page online.

If you sell eGift Cards you will be automatically listed on our Give and Get Local Directory where customers can search local sellers from which to buy and order gift cards. Learn more about Give and Get Local.

You can also let your customers know about your new business feature by sending an email marketing campaign to announce your eGift Card order page.

This thread has a list of FAQs for setting up your eGift Cards, creating a promotion for eGift Cards, and eGift Card reporting.If you have any other questions click Reply below.

Check A Gift Card Balance Online

You can add a link to your website so your customers can check their gift card balance online. Create the link from your online Square Dashboard.

Once you have created your link, customers who visit that site can check their balance by entering their 16-digit gift card number and 4-digit PIN found on the back of their gift card.

If a customer’s gift card does not have a 4-digit PIN printed on the back, they can tick My gift card does not have a PIN to continue checking the balance.

If a customer’s gift card has a 4-digit PIN but the check balance feature does not work, they will be prompted to contact the Square seller to check their balance.

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From The Online Square Dashboard

  • Sign in to the Sales section of your online Square Dashboard> Transactions.

  • Search for the eGift Card sale by:- Filtering the transaction search by item > enter eGift Card.

  • Searching the receipt number from the eGift Cards purchase. – Searching using the last 4 digits of the eGift Card.

  • Once youve located the transaction, select it and click the blue eGift Card number in the transaction details.

  • To view the receipts for each gift card transaction, click the receipt number under the Receipts column.

  • Accept Your Gift Cards

    Set up an E

    To accept gift cards with the Square app:

  • Go to Checkout> add the items your customer wishes to purchase from your library or enter a custom amount.

  • Tap Charge> swipe the gift card through your magstripe reader or the front of Square Stand, take a photo of the gift card QR code or barcode with your devices camera, or scan the gift card barcode with a barcode scanner. Alternatively, if the customer has an eGift Card, tap Manual Gift Card Entry and enter the gift card information when your customer is ready to pay.

  • If scanning a gift card QR code, please ensure to enable your devices camera. You can also scan the QR code with a compatible barcode scanner. Redeeming gift card balances via QR code or a barcode scanner is only available on iOS devices at this time.

    If there are insufficient funds on the gift card, you can use Split Tender to complete the sale or cancel the payment and accept a different method of payment entirely.

    Note: After a sale, any remaining gift card balance will display on the receipt screen and on your customers receipt.

    Customers can also use your gift cards to place orders through Square Online. During checkout, your customers will have the option to enter the gift card code . If the amount on the gift card doesnt cover the total, your customer can pay the remainder with their credit or debit card.

    Read Also: How To Add Vanilla Gift Card To Bank Account

    Deactivating A Gift Card

    You may want to deactivate a card for any reason. For example, perhaps the order with the gift card purchase was canceled or you simply dont want this card to be redeemed. A deactivated card cant be redeemed, however you can reactivate it anytime.

    To deactivate a gift card:

  • From the Ecwid admin, go to Catalog Gift cards.
  • Under statistics, click View and manage all sold gift cards.
  • Find the gift card that you want to deactivate by searching for the customers name, email, or the gift cards last 4 characters.
  • Next to the gift card that you want to deactivate, click on its current status and choose Deactivate:
  • Activate

    How To Create Gift Cards For Your Small Business

    Kevin Lynch

    May 07, 2018 ยท 4 min read

    Toolkit for download in this article

    Personalize automated emails

    If you want to give a gift that is going to make the recipient happy, dont give them what you think theyll like. Give them a gift card. Theres data back this up. The National Retail Federation, reports that 62 percent of consumers prefer to receive a gift card over pretty much anything.

    Why does this matter to you as a small business owner? Because another fact unearthed by the National Retail Federation is that a majority of all gift card recipients will overspend the value of the card. You can almost hear the cha-ching, cant you? Business gift cards can translate to more revenue at redemption.

    Personalize automated emails

    The time, cost, and redemption barriers that once made the gift card more of a hassle than it was worth are over. The new reality is that creating a gift card system for your small business is easy and inexpensive.

    Here are a few tips on how to make a gift card for your business.

  • Gift cards dont sell themselves, youve got to promote themYou cant purchase a gift card if you dont know they are on offer. If a customer has done business with you multiple times in the past or is using your services regularly, its a safe bet that they like what you have to offer and would be willing to share gift cards with their friends. For loyal customers, you may consider offering a discount on your gift cards.

  • Tracie Rollins contributed to this article.

    Also Check: How To Buy Gift Cards With Google Play Credit

    Checking Gift Card Balance

  • From your Ecwid admin, go to Catalog Gift cards.
  • Under statistics, click View and manage all sold gift cards.
  • Use the search field to find the gift card that you want to check the balance of. You can search by the last four characters of the gift card or by email address of the card buyer/recipient.
  • You will see the balance of the found card : To view further details such as the full card code, click Actions View gift card details.
  • Customers see the remaining balance on the gift card on the cart page, after they apply a gift card:

    Also, customers can get to the gift card details page from the email that they got after the gift card purchase:

    How To Set Up Gift Cards For Your Small Business Asap

    Set up an E-Gift Card with Square

    Rallying cries to support small businesses through the economic turbulence of social distancing are spreading like wildfire on social media. But if your small business doesnt currently offer gift cards, you dont have any way to capitalize on your customers impulse to support your business and bolster your cash flow.

    To help you launch gift card sales as soon as possible, weve put together a list of cheap and easy ways for a small business to offer gift cards. Because each option usually focuses on one aspect over the other, weve arranged this list from the easiest to the cheapest. The best news: every option is fast.

    Hot tip: Many point-of-sale systems offer gift card sales. Your easiest option will likely be to go through the POS system youre already using. Depending on the system, you may be able to start running gift card sales within the day or the hour.

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    Charge Egift Card On File

    If you have linked a customers eGift Card to their Customer Directory profile, youre able to quickly look it up and charge it at the point of sale and from Square Invoices.

  • Add items to your cart or enter a custom amount.

  • Tap Charge > .

  • Select a customer with a gift card on file or search by email or phone number > tap Charge to select a payment card for the transaction..

  • Complete the payment flow.

  • If there are insufficient funds on the gift card, you can use Split Tender to complete the sale.

    Purchasing And Redeeming Gift Cards As A Customer

    After purchase, your customer gets an email with a unique gift card code and instructions on how to use it. The email subject is Your gift card is ready. Its automatically sent to customers email address as soon as the order gets Paid status.

    Then your customer can forward the email or send the gift card link via sms or messenger. A customer can get a link by clicking the “View Gift Card” button in the email. The page at such link contains all the needed info: a link to the store where the card can be applied, current gift card balance, and instructions on how to use it.

    Here is an example of a gift card email:

    The card recipient can use the gift card to pay for any products in your store. To redeem it, they should enter the card code from the email to the field at checkout. This field automatically appears in your store after you set up a gift card:

    A gift card can be used in multiple orders until its fully redeemed. A customer can see the remaining balance if they click the “View Gift Card” button in the email or after they apply a gift card at checkout:

    If the order total is more than the gift card amount, the customer should pay the remaining amount using other payment methods in your store.

    Other peculiarities:

    Checkout SettingsDefault payment status for orders with zero totalPaidPaid

    Also Check: What Is Uber Gift Card

    How Much Do Egift Cards Cost

    Fees for eGift Cards only apply when the customer is paying to load the gift card with a credit or debit card. When you sell an eGift Card from the Point of Sale appSquares standard card processing fees apply. If a customer wants to pay for an eGift Card with cash then no fees will apply to that sale.

    When you sell an eGift Card from your online order page the Squares Online Store per transaction fee is applied to the total amount of the sale.

    When the recipient redeems the eGift Card at your business no processing fee is applied to the transaction.

    Can My Egift Cards Be Redeemed At Other Businesses

    How to set up digital gift cards for your business  Help ...

    Your eGift Cards can only be redeemed at your business including all of your business locations. They cannot be redeemed on any online store platforms outside of your Square Online Store powered by Weebly. If you have another ecommerce platform, you will need to embed your eGift Card link to your online store. Find this on the Square Dashboard under eGift Cards.

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    Resending A Gift Card

    You can resend a gift card if the customer lost the gift card email, accidentally deleted it, or cant find it for any other reason.

    To resend a gift card:

  • From your Ecwid admin, go to Catalog Gift cards.
  • Under statistics, click View and manage all sold gift cards.
  • Find the gift card that you want to resend by searching for the customers name, email, or the gift cards last 4 characters.
  • Next to the gift card, click Actions Resend gift card.
  • The gift card will be resent to the Sent to email address.

    How To Implement A Gift Card Program For Small Business: What You Need To Know & How To Get Started

    • Erica SeppalaAn expert in accounting, finance, and point of sale, Erica has been researching and writing about all things small-business since 2018. Erica’s insights into personal and business finance have been cited in numerous publications, including MSN, Real Simple, and Reader’s Digest. She is a graduate of Limestone College.

      Expert Analyst & Reviewer

    Also Check: Where Can I Use My Square Gift Card

    Clear Egift Card Balance

    You can clear an eGift Cards balance from both the Square app and your online Square Dashboard.

    Note: Clearing an eGift Cards balance is a permanent action that cannot be undone. Your customer will not be refunded for funds cleared from an eGift Card. Additionally, refunding an eGift card does not automatically clear the balance, so you will need to clear it manually.

    Configure Egift Card Settings


    You can delete a custom design from your online Square Dashboard. To do so:

  • Visit the Gift Cards section of your online Square Dashboard Under the eGift Cards tab > select Configure> Manage Designs.

  • Click on the X on the left-hand corner to remove your design > Save.

  • To configure eGift Card amounts:

  • Visit the Settings section of your Gift Cards Dashboard.

  • Configure your eGift Card amounts.

  • Note: Preset amounts must be between $1 and $2,000.

    Read Also: Can You Use Lululemon Gift Cards At Outlet

    Premium Woocommerce Gift Card Plugins

    The great thing about the free plugins available on is that you can test them out without having to buy the premium version.

    Once youve found out if the free plugin works and suits you, you might want to investigate if its worth investing into a proper gift card engine. The ROI is potentially very high.

    Its quite impossible to cover all the options, so lets stick to the most reliable plugin developers out there: and YITH.

    Woocommerce Gift Card Plugin By Yith

    The plugin can be downloaded for free at

    YITH creates a new product type. Instead of simple / variable, you can select Gift card:

    The great benefit is that you can add multiple gift card amounts within a single product, similar to a variable product with options:

    With the gift card purchases enabled, YITH changes the default WooCommerce checkout by renaming the Have a coupon? field into Do you have a coupon or gift card?:

    Testing free plugins costs nothing, so this is your chance to implement this on your test/development website and see if this works for you .

    Read Also: How To Check Balance On A Home Depot Gift Card

    If You Dont Use Square Now

    Heres where it gets tricky, and where you need to make a decision. If you want to go through with whats below so you can cash-flow this new gift card option in the next few months, understand that when a customer wants to use the gift card, youre going to have to run that through your Square account. That means moving gift-card customers to your iPad, for that transaction alone. At the end of the day, youre going to have another revenue stream to add to your POS system

    If you dont like this dual-accounting system, then whats below is not a great alternative for you. Youd either want to switch to Square, or ask your POS provider how to sell eGift cards.

    If you want to proceed

    Get A Link To This Section

    Free Square Gift Box Mockup on Behance

    Use the following Square-provided resources to set up a website with Square integrated for payment processing:

    • SqPaymentForm library. This client-side JavaScript library creates an encrypted single-use payment token by accepting buyer input into the payment form that it renders on your web page. The library does not charge the payment method. That is done on your server-side component.

    • Square Payments API. Add a server-side component to your website to charge the payment token. You can use any Square SDK for this. These libraries emit REST API calls to the Square Payments API.

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    My Customer Cant Find Their Egift Card How Do I Resend It

    First, locate your eGift Cards from the Transactions section of your online Square Dashboard. You when youve located the eGift Card click the blue eGift Card number in the transaction details > click Resend.

    Note: If you scheduled an eGift Card you can only resend an eGift Card after it has been successfully delivered on the scheduled delivery date.

    Client Applies A Code

    When a client books an appointment, they click a button on the checkout screen to enter their code. If you’ve created only packages, the button reads Redeem Package. If you create gift certificates or subscriptions, the wording will update.

    After clients enter the code and click Apply, they can book the appointment without paying. If the code doesn’t cover the full cost of the appointment, they pay the remaining balance, then book the appointment.

    Read Also: How To Buy Minecraft With A Visa Gift Card

    Set The Expiration Date

    You can decide how many days it takes a package or gift certificate to expire by entering a number of days in the Expires after field. If you leave the field blank, your clients codes never expire.

    A client can book appointments using the package code up until the expiration date. When they do book, they can schedule their appointment for as far in the future as your scheduling limits allow, just like a client booking without a package code.


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